How Do I Place An Order

Does the spring thaw have you dreaming about a picture perfect outdoor oasis in your own backyard? As soon as the weather starts to get warmer, our thoughts start to turn to lawns,gardens, flowerbeds, and patios!

Whatever your 2025 landscaping project is, Greely Sand & Gravel is here to provide you with expert advice, top quality products and quick, convenient delivery. Not sure where to start? Our dynamic website and online store is full of important information and helpful tips!

Once you have used our handy Cubic Yard Calculator (located on all product pages) to determine how much of each product you will need for your project, the next step is to decide whether delivery by bulk dump truck load or in Greely’s Gardening Bags is most convenient for you. Refer to some of our previous blog posts to learn all about these different delivery options.

Then simply add the desired items to your cart, double checking that you have all products and amounts inputted correctly. You can choose the date on the calendar to have your order delivered and select from the drop down menu where you would like your Greely’s Gardening Bag placed or your bulk load dumped. Remember, you will need plenty of room for our trucks to get to your drop/dump location. Want to add more detail? Add information in the notes section to help clarify your drop/dump location.

After you place your order online, our office staff will review and schedule your order for delivery according to your chosen delivery date. If there are any issues with your order or we have any questions, someone from our team will give you a call to confirm all the details.

Meet Our Team

Online ordering isn’t your thing? Don’t worry, we have you covered! Give our office a call at 613-821-3003 and you will get a live person answering every time (within our regular business hours). Our office staff work in person at our central landscape depot in Greely and are personally familiar with all our products and delivery options.

Meet Ana, a friendly and knowledgeable team member here at Greely Sand & Gravel. If you call and place your order over the phone, there’s a good chance that Ana will be helping you out along the way!

Once our office team has processed your order and scheduled it for delivery, your order will be loaded onto one of our trucks on your selected delivery date. Remember, spring is our busiest season, so if you need your order on a specific day in April, May, or June, please try to place your order as early as possible. We do our best to accommodate all delivery date requests and can sometimes even accomplish same day deliveries of bulk (dump truck) orders, if you call our office and ask!

While we pride ourselves on getting deliveries out on the exact dates selected by our customers, we are unable to ensure delivery at specific times of day due to the sheer number of orders we send out every day. Our skilled dispatcher coordinates more than 100 bulk deliveries a day across the whole Ottawa region in our peak season. However, since we cannot guarantee the time of delivery, you are not required to be home at the time of delivery. Just be sure that if you will not be around that day, you very clearly indicate the spot you want your delivery placed.

Over 100 Greely Gardening Bags are delivered throughout the Ottawa region and up to 24 bags go out on the same truck! Since the route changes every day, it is impossible for us to know exact time frames during the day for delivery to specific homes. Marking the spot where you want your bag placed with a very visible “X” is a great way to help our delivery team place your bag in the most convenient spot for your project. Make sure there’s a 4’x4’ space for the bag to be placed and ensure there is 9’ wide for clearance for access by a forklift.

Additionally, if you place your order online, please double check that your address is correctly inputted! Even just one wrong letter or number can result in delivery to the wrong address which can be a tough situation to correct - especially with loose load deliveries!

If there are any changes to your order, please call our office as soon as possible. Our trucks are loaded very early each morning so making last minute changes to an order on the day of delivery is usually tricky but we try our best to accommodate your needs. However, the more notice you can give us, the more likely it is that we will be able to fulfill any change requests.

Now that you are prepared with all the information, visit our online store or call our office today to place your order for high quality, locally sourced landscaping products! We can’t wait to help make your landscaping dream a reality.Over 100 Greely Gardening Bags are delivered throughout the Ottawa region and up to 24 bags go out on the same truck!

Since the route changes every day, it is impossible for us to know exact time frames during the day for delivery to specific homes. Marking the spot where you want your bag placed with a very visible “X” is a great way to help our delivery team place your bag in the most convenient spot for your project. Make sure there’s a 4’x4’ space for the bag to be placed and ensure there is 9’ wide for clearance for access by a forklift.

Additionally, if you place your order online, please double check that your address is correctly inputted! Even just one wrong letter or number can result in delivery to the wrong address which can be a tough situation to correct - especially with loose load deliveries!

If there are any changes to your order, please call our office as soon as possible. Our trucks are loaded very early each morning so making last minute changes to an order on the day of delivery is usually tricky but we try our best to accommodate your needs. However, the more notice you can give us, the more likely it is that we will be able to fulfill any change requests.

Now that you are prepared with all the information, visit our online store or call our office today to place your order for high quality, locally sourced landscaping products! We can’t wait to help make your landscaping dream a reality.